Igniting Workplace Enthusiasm
 
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Thursday, August 17, 2017 - Friday, August 18, 2017

How To Turn Customers Into Loyal Fans

Thursday, August 17, 2017 - Friday, August 18, 2017
09:00 AM - 05:00 PM

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Course Information

Seminar Objectives
 
1. Apply principles and attitudes of world-class customer service
2. Strengthen relationships with our customer service team
3. Coach our staff in relationship building and complaint resolution
4. Overcome obstacles to achieving a customer focus
5. Maintain engaged employees and loyal customers


Language: English

 

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Location

StayBridge Suites & Conference Center
5735 Dean Martin Dr
Las Vegas, Nevada 89118
United States
702-430-7994

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Who Should Attend

This seminar is geared toward managers, customer service managers, supervisors, department leaders, and anyone interested in building relationships through exceptional customer service.
 

Outline

Module 1:World-Class Customer Service Begins with You
 
Module 2: Strengthen Relationships with Your Team
 
Module 3: Coach Your Staff to Develop Relationships with Customers
 
Module 4: Overcome Obstacles to Achieving Higher Levels of Customer Focus
 
Module 5: Keep Your Team on Track Module 6: Maintain Motivated Employees and Loyal Customers
 

Credits

1.4 CEUs
 
 

205 North Stephanie St., Suite D #124, Henderson, NV 89074, US
P:702-430-7994

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The Henderson office proudly serves all of Nevada. We specialize in sales training and management classes, including corporate training, leadership seminars, management consulting and more.
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